BA Psych (SW) (Stell), MSD (UP), NEC (UNISA), AHS (UNISA), DPhil (Stell), PhD (NWU)

SERVICES PROVIDED AT THE PRACTICE

F ee Structure and Terms of Conditions


FEE STRUCTURE

Forensic/Statutory Rates(Divorce, sexual abuse matter, any psycho-legal work) 
Initial Consultation in office 1 1/2 hours R2500.00
Follow-up Consultations in office Per hour R2000.00
Consultation out of office Per hour R2500.00
Therapeutic Rates    
Consultation fee in office Per hour R1250.00
Administrative Rates    
E-mail/Fax correspondence Per e-mail receive/send R55.00
Telephonic communication Per 15 minutes R150.00
SMS communication Per SMS R15.00
Reading of relevant documentation/literature/material Per hour R750.00
Report writing Per hour R750.00
Letter writing Per 15 minutes R200.00
     

GENERAL TERMS AND CONDITIONS
Scheduling of appointments

The client takes full responsibility (1) to schedule appointments (2) follow up appointments (3) to prepare for these appointments (4) to hand all relevant documentation to the doctor for the doctor to develop insight into the problem/case matter.

The client takes full responsibility to cancel appointments two days in advance. If an appointment is scheduled for a Monday, the appointment needs to be cancelled on the Friday before 12:00. If the client does not adhere to this cancellation policy, the client will be liable for full payment of the booked intervention.

The client takes full responsibility to complete the intervention process. When a client decides to terminate the intervention/do not complete the course/miss scheduled appointments the doctor will not reimburse the client.

The doctor reserves the right to be selective respecting clients taken into consultation.

Financial matters

To secure your booking and intervention process with the doctor full payment needs to be received:

  • By means of electronic transfer before the scheduled appointment and proof of payment needs to be send directly to the doctor.
  • With forensic services, the clients shall pay for the initial session, a statement will be sent to the client after the initial meeting with the future structure of service delivery. The statement needs to be settled by means of electronic transfer within 3 days of receipt of statement and proof of payment needs to be mailed to tmrobinson@mweb.co.za.

Note that medical aid societies do not pay for assessments, programmes and forensic service delivery. Forensic work is in principle not a medical problem and therefore is not claimable from your medical aid society.  Only some therapeutic work is partially claimable from the medical aid society depending on the society and the plan.  Doctor does not take any responsibility in the involvement of submitting statement to the medical aid of if reimbursement takes place as this is a cash practice. 

Reports

Reports are seen as confidential and will be treated as a confidential document. Reports are not allowed to be copied and distributed without the doctor's consent.

In principle the doctor does not commence with report writing if the account is not settled in full.  No report will be handed to any party if full payment has not been received for the intervention process and the report writing and any other services delivered. Reports shall be handed to all parties directly and if needed indirectly involved within the intervention process.  As reports can become a controversial issue - of whom shall see the report, to who will the report be handed etc. the doctor hands the report to all parties involved that everyone has the opportunity to prepare themselves for court, further intervention etc.  It is advised that parties within intervention e.g. divorce related matters, sexual abuse matters or any other matter agree between themselves to split the bill. However if only one party takes responsibility for the account e.g. the referral source or is forced in a position to settle the account, reports will still be handed to all parties not just the paying party. 

Dr Robinson can at no time get involved with regard to the clients financial matters e.g. speak to one of the parents/parties to pay for intervention. 

The doctor's recommendations within a report are final and are not open for negotiation.

Reports will be personally handed to/electronically transferred to the client and/or couriered to their legal counsel. Alternatively a meeting will be scheduled with all involved parties or necessary parties and the report will be discussed with the parties. 

Transparent process

Be cognisant that the doctor follows a transparent process and that all parties involved in matter shall be informed with regard to the stance of intervention. 

Termination of intervention

The doctor holds the right to terminate an intervention at any given time on the following grounds:

  • When clients conduct themselves poorly within consultation such as screaming, shouting, swearing etc.
  • When the doctor feels intimidated, threatened or manipulated by the client or legal counsel.
  • When the doctor feels uncomfortable with the ethics or motive of the client.
  • When clients do not adhere to the guidelines of payment.

Clients will not be reimbursed for intervention that has taken place up to this point of termination and 20% of the retainer will be kept by the doctor to finalise the process/for administrative work/  and to close the case and/or make referrals. 

Telephonic and mail correspondence

The doctor in principle does not consult by means of phone. Consultation will take place within a face-to-face scheduled consultation. Correspondence and organisation of appointments takes place via e-mail.  Preferred method of communication is e-mail for the purpose of record keeping. 

Disclosure of information

Within a matter where abuse comes to the fore or a child is being victimised by any party, the doctor reserves the right to immediately take further steps in reporting the matter to Child Protection/The Police or any other form of authority.
If a child/adult is a danger to themselves or to others the doctor will immediately take the necessary action without permission of a child/parent/other adult.

 

 Divorce Related Matters

Sexual Abuse Matters

Specialised Assessments of Children

Psycho-Therapy

DID YOU KNOW?



Section 33 of The Children’s Act reads as follows with regard to parenting plans:

  1. The co-holders of parental rights and responsibilities in respect of a child may agree on a parenting plan determining the exercise of their respective rights and responsibilities in respect of the child.

  2. If the co-holders of parental rights and responsibilities in respect of a child are experiencing difficulties in exercising their rights and responsibilities, those persons, before seeking the intervention of a court, must first seek to agree on a parenting plan determining the exercise of their respective rights and responsibilities in respect of the child.

  3. A parenting plan may determine any matter in connection with parental rights and responsibilities, including-

    1. where and with whom the child is to live;
    2. the maintenance of the child;
    3. contact between the child and-
      (i) any of the parties; and
      (ii) any other person; and
    4. the schooling and religious upbringing of the child.

  4. A parenting plan must comply with the best interests of the child standard as set out in section 7.

  5. In preparing a parenting plan as contemplated in subsection (2) the parties must seek-

    1. the assistance of a family advocate, social worker or psychologist; or
    2. mediation through a social worker or other suitably qualified person.

Section 28 of the Constitution, exclusively deals with children’s rights and which is part of the Bill of Rights in the Constitution.

Section 28 provides:

  1. Every child has the right -
    1. to a name and a nationality from birth;
    2. to family care, parental care, or appropriate alternative care when removed from the family environment;
    3. to basic nutrition, shelter, basic health care services, and social services;
    4. to be protected from maltreatment, neglect, abuse, or degradation;
    5. to be protected from exploitative labour practices;
    6. not to be required or permitted to perform work or provide services that -
      (i) are inappropriate for a person of that child’s age; or
      (ii) place at risk the child’s well-being, education, physical or mental health, or spiritual, moral, or social development;
    7. not to be detained except as a measure of last resort, in which case, in addition to the rights a child enjoys under sections 12 and 35, the child may be detained only for the shortest appropriate period of time, and has the right to be -
      (i) kept separately from detained persons over the age of 18 years; and
      (ii) treated in a manner, and kept in conditions, that take account of the child’s age;
    8. to have a legal practitioner assigned to the child by the state, and at state expense, in civil proceedings affecting the child, if substantial injustice would otherwise result; and
    9. not to be used directly in armed conflict, and to be protected in times of armed conflict.

  2. A child’s best interest is of paramount importance in every matter concerning the child.

  3. In this section, “child” means a person under the age of 18 years.
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©  Dr Tanya Robinson, 2011.   E-mail: tmrobinson@mweb.co.za

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